Salesforce Solution Architect

PREFERENCES:

• Based in LATAM
• Level English C1 / Spanish

TECHNICAL SKILLS:

• Bachelor’s degree in Computer Science or similar; or equivalent combination of education and experience
• Minimum 10 years professional Salesforce experience with developing applications with an object-oriented architecture; SaaS product or service preferred Sales, Service, Marketing, Community of Salesforce
• Preferred 6 years’ experience in a leading/solution architect role delivering Salesforce projects
• At least 1-2 years’ experience in setting up the CoE functions for Salesforce in areas such as platform strategy & future roadmap, Agile Delivery/DevOps, InfoSec/Risk Compliance, Architecture, Integration and Data Management
• Salesforce platform, Lightning development
• Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background
• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Workflow Alerts and Actions, Approval Workflow, and implementing new instances of Salesforce.com from scratch
• Ability to define the system landscape, to identify gaps between current and desired end-states
• Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, Marketing AppExchange knowledge and deep knowledge in several AppExchange packages
• Guide the team on requirements, be a coach for best practices and understand the Salesforce product offerings in detail.
• Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processes
• Work with leadership to deliver a long-term strategic plan for global implementations, based on business goals and input from stakeholders to outline benefits to the larger organization.
• Collaborate cross functionally, with teams and partner vendors to develop and coordinate strategy, roadmap, and execution of well-architected solutions that best leverage Salesforce platforms and products.
• Identify and proactively manage problems that need resolution, gather and analyze information, and find solutions
• A strategic approach to solution design, with proven ability to hands-on configure and execute tactical plans to support the commercial strategy
• Must be an innovative thinker with excellent analytical and problem-solving skills, a pro-active personality with a can-do attitude to work with our IT teams and business partners around the world
• Salesforce Platform Developer 1, Sales Cloud, Service Cloud, Admin certification and architect track (Application/System) certifications are MUST
• Discipline, integrity, attention to detail and problem-solving skills
• In depth hands-on experience with continuous integration practices, processes and tools (Ant Scripts, SF CLI, Jenkins, GitLab) Experience with agile/product management development methodology and Atlassian suite of tools
• Develop Solution Design and provide feedback on technical detailed design
• Understand client strategy, technology landscape and provide recommendations
• Assist in proof of concepts and evaluating new technology solutions
• Review code and maintain the code checklist up to date to meet the application and security best practices
• Implement/Suggest technical improvement to CRM/MC Salesforce solutions
• Have experience with Reltio, HubSpot, Amazon S3, Formstack
• Property & Casualty domain knowledge is a plus